Testimonial

Marek Kowalkiewicz's Answer to Our Post-tour Survey: 1. Overall, did you enjoy your trip? Yes. Very much. It was fascinating to be able to learn so many aspects of Chinese culture, architecture, nature, and daily life. 2. Were the tour arrangements satisfactory? Yes. I am happy that the travel plan was very dense, yet not too tiring. I am also happy with the speed and quality of responses to unplanned situation (our boat arrived late and CHT was very quick to rearrange our travel, including plane tickets). 3. Was the tour what you expected, and if not, how did it differ from your expectations? I did not expect that the trip will be so beautiful. 4. What was the best thing about your tour? Great, very friendly tour guides (esp. Natasha from Guilin!), beutiful nature, sceneries. 5. Is there anything else that we should have done, before or during your tour? No, I think everything was just ok. 6. How would you describe your trip to China and the overall experience in a few sentences? Amazing experience, unexpected adventures. We were very happy to be able to experience something that before our trip to China was only known to us from books, pictures, and stories from others. We were also happy, that we did not see China from a luxury limousine, but were able to experience everything by ourselves. I think right now, after spending a lot of time in China (2 weeks of the trip plus more than 2 months living in Beijing) we truly learnt a lot.

Dear Mrs. Angela, thank you very much for your message. In the meantime I came back to normal. I wear alredy normal shoes again and nothing left from my misfortune. I was a bit careless when I left a rickshaw in the Old Town of Beijing. The ankle of the remaining foot twisted in the construction of the footrest of the rickshaw and I fell down. The result was a serious haemorrhage and a swollen foot with a lot of pain making it difficult to run around for sightseeing. When it became more serious in Xi’an I decided to stop everything, including my onward destinations in Japan and Indonesia. Due to this, it was only a short visit to China. But when you are not feeling well, you cannot enjoy such a trip. But even the short stay has shown that you have done a perfect job. Everthing in Beijing and Xi’an was well prepared and it was really a pleasure to walk around with the two ladies in both cities you have selected as guides. We have not followed strictly your programme but nevertheless I learnt a lot about your country also from talking to each other and it showed me how competent the two ladies were doing their job. I wish to thank you for your offer to see Shanghai free of charge. I know of course that you are not obliged for any refund when I leave the tour for personal reasons. For sure I want to see at least the remaining part of the original tour. In April/May 2007 I will undertake a business trip to Japan. May be after this trip I can start in Shanghai again to see your country. Latest in january or february 2007 the exact dates of the japan trip will be fixed and I can contact you for a new program. I promise already today that I will be more cautious during the next staxy and refuse any transportation by rickshaws. Looking forward to my next China adventure I remain with best regards, Ulrich Knoess ++

Dear Elaine, Jan, Nora, Craig and I would like to thank you for the wonderful visit we had in China. Everything went smoothly at each stop and the guide staff and drivers that took care of us were first rate. Getting a chance to meet you at the office in Guilin was special as well. Thank you for the gifts you gave us. We are wondering if you could provide us with the email addresses of the guides because we have some pictures to share? Let me say again that each of them did a wonderful job of making our visit interesting, fun, memorable and safe. We took effort to fill out the evaluation forms as best we could and made some suggestions, I believe. Over time, as we reflect on the trip, we may have some additional comments which I will send on to you. If you have any questions please feel free to write. Thank you again, Gordon Locken

Mr. Ason's answers to some questions on our Post-tour Survey: 1.Overall, did you enjoy your trip? Why? The trip was an exciting experience for my family especially the kids. I especially liked the guides and drivers as this made the experience much more efficient and pleasant. I especially liked the airport transfers and ticketing as this would be very difficult doing by oneself. 2. Were the tour arrangements satisfactory? The hotels, dining and tours were satisfactory. 3. How would you describe your trip to China and the overall experience in a few sentences? It was a very pleasant experience. We were able to see a lot of China in a very short period of time. The internal ticketing and airport transfers were of immense help. 4. Would you like to visit China again (or if you live here, would you like to do more traveling in China)? We certainly would like to visit China again. The new Tibet train ride seems interesting. 5. Would you book through us for your next trip to China? Yes, now that we know how you operate we would generate and itinerary and terms and conditions that were more suitable for us. 6. What is your overall impression of our service? Why? I think your service is very good and priced right and you are willing to accommodate. 7. Would you recommend us to others who are coming to China? Yes and I already have recommended your service to others.

Dear Cheryl: We have completed our family trip to China and I will provide you some feedback. Overall we loved visiting China and we found the service and organization of your company was very good. The pre planning was done well and you were very patient in giving me many options for our itinerary. One thing I would recommend be changed is that when a change to the itinerary (mainly flight changes), occurs, your inform the client immediately. In all cases our flight times were different than the original itinerary and we did not find out until we arrived in the city we were to leave from. The accommodations were very good in Xian (Bell Tower Hotel) and Guilin (Bravo Hotel). The sites in China are very well presented and very organized for English speaking people. Xian was very interesting and very historical, Lhasa was very beautiful and so different. The altitude sickness was a problem for two of my sons. I suggest you warn people about this more than you do. We still would have gone, but we may have planned it differently. Guilin is so beautiful. Beijing (a guide only from you) was a very educational and the Great Wall was a highlight. One of the main benefits of using China Highlights was the organized service and the informative, well educated and personable guides. Your company must do a great job interviewing your guides because they were all excellent and well prepared, punctual and agreeable to go at our schedule and pace. For a family of five it was the best way to see the highlights at our family pace. The drivers were also all good. We have used other guides in the past and they were not as good as your guides. Also you were very nice to work with and always so pleasant and accommodating. Thank you. We will recommend your service to our friends that come to China (I already recommended Mr. Jim Steward to you and he booked his trip with your company). Regards, Patrick Diebel

Hi Eva I just wanted to drop you a line to tell you what a fantastic time I had on my trip and how much I appreciate your work, and the work of the wonderful guides you provided. Rita in Beijing and Adam in Shanghai (i can't remember their chinese names unfortunately) were both great, reliable, informative, personable, everything a person could want.I really liked them both. Also, although she doesn't work for china highlights, I thought I should tell you that my tour guide on my second day in Xian Sharon (qianqian), was terrific. She actually made me feel like a friend, rather than just another silly tourist. If you ever open up and office in Xian, you should definitely acquire her services, she was really good. I must admit, you really take care of your clients; the hotels were much better than i was expecting and the tours were so well organized, I didn't have to worry about a thing. Overall definitely a job well done and I will definitely recommend your services to friends in the future. Please feel free to use this email (although not me address) if you want and to forward it to Rita's, Adam's and Sharon's immediate supervisors, I would like them to know what a good job their guides did. Once again, thank you for all your hard work. Sincerely John Morgan

Dear Cherylchen, The trip was great, we enjoyed it very much. Thank you and your company for all you did for us. Now we know China better and love it more. Regards Michael & Beatrice Bracha

Dear Sunny, Thank you very much for organizing the cruise. All of us had a good time and really enjoyed it. The transport to and from the cruise all worked smoothly and much appreciated. One of your colleagues also arranged a train ticket for my friend Martin from Yichang to Beijing which was also much appreciated otherwise he would have been stuch in Yichang. I look forward to coming back to China one day and maybe going on a cruise on the Yangtze River again. Many Thanks, Michelle

Hello Elaine I have just got back to the uk after my trip to Mongolia and really wanted to thank you in person before i complete the survey. What you organised for us was amazing all the guides and drivers were great and the itenery perfect for the amount of time we had. it was so nice to be met by people and looked after so well especially as there was such a language barrier. The standard of all the guides english was amazing and as a teacher I was really impressed. you should be praised for everything as without you the trip would not have been as much fun. If you ever come to the uk i would love to buy you a cup of tea!!! take care and keep up the excellent work thanks again Tina

Hi Sunny, I apologize for taking so long to write back. Our cruise on the Yangtze was incredible - wonderful service and beautiful scenery! Thank you for making our trip so smooth and memorable! It was so easy working with you! Sincerely, Rebecca