Testimonial
We are committed to giving our customers an authentic China experience not just something staged for tourists. Read feedback written by our customers about their experiences in China after they have returned home. These include the ratings and comments on attractions, guides, activities, hotels and food. Would you like to look at the tours that 1340 previous customer have recommended?
We had a great time not knowing what to expect in China we were thrilled with our decision to come and visit your beautiful country.The tour was very well organized and the hotels were top quality and all the staff very helpful, the food we had during the tour was excellent.The tour guide we had in Beijing was absolutely fantastic and was prepared to change the itinerary when and where we all agreed it was needed. She gave us tips on markets etc that we visited on her day off and wrote the address etc on a card to give to the taxi drivers. The only thing that we were not happy with were the beds in the hotels they were very hard but you cannot do much about this and with the help of hotel staff and extra bedding we were fine.
We have been very satisfied and happy with this trip; the balance between the program and free time was excellent. Only the last day the program in Zhongdian was too short, but was complemented with the visit of the old town, which the guide kindly helped with. Our three guides were nice, knowledgeable and very attentive to us and to our desires. The accommodations were very good: cars in good shape, hotels well situated, close to points of interest, city center, lake?- We liked very much the san he hotel in Lijiang with its "spouse and concubines" atmosphere. We had no bad surprise, even the flights were quite on time. Our best moments: The Li river cruise with its wonderful and relaxing scenery; the yack meadows visit and the contact with some Tibetan people. We had excellent time in Lijiang at night, with the many people singing and dancing for the festival, embedded in Naxi culture. We enjoyed the visit to one of the last Dongba center and our exposure to this old tradition. The Lamasery in Zhongdian was quite impressive and interesting and we loved the typical houses in the country side. Also we have been amazed and charmed by the quality and the energy of the two shows we attended at night time?-. Things I whish I had known before: I was disappointed to learn that the beautiful and famous Tibetan holy mountain was in the next valley, Deqin, further than Zongdian; I would have tried to include it in the trip; Adding one day, or maybe spending less time at the Tiger George which was not at totally to our expectation. But I suppose you always have to keep something in the back of your mind to come back later. Karen we thank you very much for your efficiency and kindness, which allowed us to set up this wonderful trip in a very short time. Find in attachment some of our pictures that we like.
Karen, The trip is over and I want to thank you for your part in making our trip successful and delightful.We loved Guilin and Cliff (our Guide) and you were right, the night in Yangshou was a plus. Cliff was going to try to locate you by your Chinese name. He heard "Karen said" so many times that he wanted to meet you. One suggestion, the third floor without a lift (Paradise Hotel) is not the best choice for over 70's people. Actually we would have been fine except I injured my foot in Guilin and was hobbling around. The room was beautiful and we enjoyed the hotel.We also loved the night cruise in Guilin, your (and Cliff's) suggestions. On to Beijing - what an exciting city. Zoe was our Guide and an excellent one, as was Cliff. We did the city tour the first day as it was very windy and Zoe thought it was too windy for the Wall. It was so windy that day that we walked into the entrance of the Summer Palace grounds and went back to the car. The Beijing Prime Hotel was an excellent hotel and we were very pleased with it. The weather at the Wall was perfect the 2nd day. Unfortunately, I could only hobble one short section, but Leo did a little more and Zoe went with me to shop for souvenirs. I have a pair of "Ying and Yan" earrings as a result! Zoe really came through when on the way back to the ship, we came upon an accident which had both lanes of traffic closed. It was a tracker-trailer on it's side and Zoe got them to move the crane that was attempting to upright it to move and let us drive through! Thank you, Georga Windsor
1. Overall, did you enjoy your trip? Why? We LOVED everything about our trip...from China's culture and rich history, to the wonderful people we met along the way. I only wish we had more time to visit other parts of the country! 2. Your tour: a. Were the arrangements satisfactory? We were very pleased with every aspect of our tour arrangements. The tour guides were fantastic...extremely knowledgable, friendly and helpful. The accommodations were also very nice, with the Crowne Plaza being our favorite. In all three locations, the hotel staff were superior-- the service was excellent. The individual tour worked out perfectly for us. It gave us enough flexibility to explore on our own and learn more about the country from wonderful one-on-one coversations with the guides. For someone that hates being shuffled around in a bus (like we do), but still wants the convenience of having all arrangements made...this is the way to go. b.Was it what you expected, and if not, how did it differ from your expectations? It was everything we expected and more! c. In hindsight, is there anything you wish you had known in advance? The first day we definitely booked too much! Karen from CITS advised that it might be too much for one day, but we were too eager to see everything. d. Any unpleasant surprise? Being forgotten at the airport...but we weren't upset by it. Things like that happen! e. Were any problems resolved quickly and easily? CITS handled the situation very quickly. f. What was the best thing about your tour? Our favorite experience was exploring Beijing alone by foot. We trekked about 12 miles, visiting the Lama Temple, exploring the Hutong, and more. We also enjoyed speaking with the CITS guides and learning more about Chinese culture and history. And of course, nothing can compare to the Great Wall and Terracotta Warriors. g, Is there anything else that we should have done, before or during your tour? Everything was perfect! 3. What is your overall impression of our service? Why? Excellent! 4. How would you describe your trip to China and the overall experience in a few sentences? Our visit to China was one of the best experiences of our lives.
Dear Sunny,
My staying was great and all the services you company provided were very good. Actually I would like to highlight all the support and demonstration of logistics in X'ian in response of a mistake I committed, I forgot my passport in the hotel!!!! But thanks to 'Janet', my guide I recovered it and my staying was really successful. Please give this feedback to her ,I also will answer the survey and I will send it to you I hope to go back to your country someday and visit other interesting places.
Thanks Sunny
Regards,
Elizabeth
Thank you so much for writing. I've been wanting to thank you for the excellent service on comment on how much I enjoyed the tour. It was a wonderful experience and will recommend your company to any of my friends visiting China. If you offer tours to the Summer Palace, let me know, because I am truly interested in going there. Take care, Luis
Well, we had a fantastic time! Thanks goes to you for all the hard work and planning you did for us. It was so nice to talk with you; it's too bad we never got to meet. I will fill out the attached evaluation form as soon as we have some pictures to send along with it. I wonder if you can help me with something. Thanks so much again for everything. Thanks Karen Regards, Lynn
Dear Cheryl, We were very pleased with our trip in China. The tour was very well organized and enjoyable and we experienced no problems of any kind. We thank you for your wonderful service and if we have the opportunity to travel China again, we will be sure to contact you. Best wishes.
Sunny, our trip was extended because of a medical emergency with my husband that occurred on the flight from Tokyo to Dallas. Therefore, I have not had a chance to respond to your email previously. Once again I tried to fill out the questionnaire but am unable to send it, for some reason. Let me just say that we very much enjoyed our private tour of Hong Kong on May 4. We appreciated seeing highlights of Hong Kong at our own pace and with such an informative guide. He was very personable and knowledgeable. We loved not being in a group but having the car and driver. The trip was everything we'd hoped for. You may use my comments on your website but I'd prefer not to be contacted. It's not because I wouldn't give you the highest rating but because my schedule might not permit a timely answer and that wouldn?ˉt be fair to you or to the customer. Please thank your driver and guide again. We were very pleased with our service. Jan
We are back in Israel returning with wonderful memories and impression of your great country. The trip was organized in the most professional way and we do thank you for your excellent tour plan and perfect coordination of all the events. As my friends have told me during the tour: "It is getting better and better...". I'll definitely recommend your services to my Israeli friends and Mr. Fort will contact you shortly. The attached picture is a nice memento from our meeting in Guilin and we do thank you again for this great trip. Zeev