Testimonial

Thank you so much for your help in planning our trip to Beijing! We had a wonderful tour.

Hi Michael,

Sorry it has taken so long for me to get back with you, things have been so very hectic.

I believe the most memorable will be in Chengdu visiting the Panda Reserve. We arrived early when they were feeding and very active (thanks to our wonderful guide,Phoebe). We donated to the reserve and our boys were able to hold the (I believe about 10 month old) panda.

Who was the most outstanding tour guide? Why? Foster in Guilan! He was energetic, funny, and very informative. He made us feel very comfortable and we really enjoyed our time with him. Our son also took a liking to him a lot. But I would have to say Ada in Beijing and Phoebe in Chengdu were both wonderful as well. Honestly, we didn't care for Michelle in Xi'an. I believe she tried to pay child fares for our boys who were pretty tall and argued with the entrance people to the Terra Cotta Warriors, because they were pointing at how tall my boys were and that the price wasn't right. She told us to go on and she and the man continued to yell at each other. Very awkward!

Did the drivers provide a safe, comfortable experience? Yes, for most part they drove safely as can be and it was comfortable. They always provided us with water after an event.

Were the hotels & meals up to standard? Which did you enjoy most? We really didn't like the hotel in Beijing, but the location was good. The hotel in Xian, was really nice. The hotel in Chengdu was wonderful as well, although we were only there one night--would go back and stay longer. Didn't really like the hotel in Guilan. The breakfast was nice, and location was good. The employees I felt were rude and the pool closed early. The hotel rules were broke but many for example, no smoking, yet people were smoking, no smoking in elevator, but people were smoking in the elevator---yet no one said anything to them. The room was nice butI didn't feel as comfortable there as a foreigner.

Were the food, service and ships' facilities on the Yangtze River cruise satisfactory? Do you have any suggestions for the passengers in the future? Yes, the food was good and the service was nice. The views were spectacular. I spent most of my time outside, except to eat, so I would tell a future guest to enjoy spending as much time outside.

We are trying to add extra WOW factor to our tours. Was there anything on you tour (big or small) that made you go “WOW!”? The pandas, taking the time to go the extra time to Mutianyu where the Great Wall is less crowded.

Do you have any comments about your time in China, and do you have any special suggestions you'd like to pass on to other travelers? Money was a big issue so that would be something to pass on to others. We had brought cash with us but the hotels were being 'extremely picky' on accepting it. This was rather ridiculous. They were like, it's bent, it's faded, it has a hole that you couldn't see unless you had a magnifying glass---this is annoying to a traveler (especially when the bills are in a larger number like 100's or 500's for U.S. dollars).

Would you recommend our company to your friends? Yes, and already have. Hopefully they will come within the next year.

Was the Mobile or Wi-Fi rental convenient? How can it improve? It was okay. It wasn't in most rooms but in the lobby.

Can we publish your reviews online to benefit other travellers? Sure.

Only your first name & nationality is shown. E.g. Bob from USA Teresa from USA

Do you have any nice photos we could consider publishing? Yes

Thank you for all your work on making our trip to China fantastic.

Teresa

I would like to Thank you for oragnising the tour and espicially for the wonderful tour guide Loui that we had while we were the in China! Loui was polite and amazing guide who knows so much about the history of China, he was a friendly and patient with us as we shopped around the markets. I suggest everyone book a tour through China Hightlights you will not regret it, a life time experince with great service, ask for Loui.

Michael,thank-you for the amazing job you did organizing our trip. You attended to our every detail,starting by calling us at the most opportune moment. All the guides were most informative and spoke English very well. Daki,Oscar and Helen were above the call of duty and we appreciated the level of interest they brought to their job.

It was a pleasure doing business with Lily. She took the time to contact us while we were in China and made sure we had everything we needed.

We're home already. Thank you for making out trip a very memorable one. Happy holidays to you

Jenny, our guide in Guilin stood out because she was clearly very knowledgable and good at her job as a guide. She knew the best routes to avoid the crowds and took excellent care of us. We loved all our guides and will remember each of them.

Coco, your service was great. Everything went exactly as planned, great timing, never late.

Hi Candy,

Something about our tour, seeing the Great Wall of China is the most memorable memory and shopping at pearl factory and silk market as planned is memorable too. Both of our guides, Rita and Anne were outstanding because they opened their lives and culture with us which really made us feel at home. The cars were safe and comfortable and we enjoyed the meals too. If we have been provided for shopping options for local goods that would be wonderful. We'd love to recommend China Highlights to our friends.

Victor

the trip was great and all yr tour guides were excellent very friendy and knowledgeable