Testimonial

Dear Mr. Victor (Owner of China Highlights), We recently used your travel services to book a tour package trip to China. The purpose of this letter is to let you know about the outstanding support and service we had received from Angela Gong, who represented your company, China Highlights, and accompanied us throughout our eleven day trip. Angela really made our trip exceptional in every way, from explaining the Chinese culture and tradition, to patiently answering all of our questions and assisting us at the different airports we journeyed through along the way. Angela has given us the five star services beyond her call of duty. Angela's high energy, caring personality, professional attitude and sincere kindness were an unexpected additional benefit that made our journey a "trip of a lifetime". Angela's customer service skills are not only superb; she is a caring and compassionate person who would be a valuable asset to your company and a rising star in the travel industry. We wish her the very best and strongly feel that she deserves an opportunity to be promoted. Very truly yours, Robert Tan & Karl Schneider

Dear Karen, Everything met our expectations and we had a wonderful time. It was great having a personal guide (Ice was very reliable and helpful). We enjoyed having a full day for both the Longsheng Terraces and for the Lijiang cruise and the raft ride, and not having to rush anything. The illuminated Reed Flute cave and the Fubo Hill Buddha grottoes were unusual and inspiring places. The two extras we bought ¨C the evening folk performance and especially the bamboo raft ride -- added to the fun. The Bravo hotel was very nice and in an excellent location by the lake park, from where it was easy to walk to the night market and restaurants.

Hi Cheryl this is Juan Manuel Morales from Colombia. First I want to thank you, for all your help with the trip of my parents, they arrived safe and they were very impressed with China and with your service. Best regards Juan Manuel Morales A.

1. What was the best thing about your trip? We spent a great time in China. It was our 5th trip in the country and we enjoy it more and more. Visiting the relics was the best thing. 2. What was the worst thing? The food at the places you organize for lunch is UNEDIBLE, not even worth stopping at the restaurants. At 90% of those places we left untouched. In Jiayuguan and Dunhuang your guides could barely speak English, just repeating the basic explanations like tape recorders. They were unable to answer the most basic questions. The guide we had on the second day, although very kind and with a great attitude, had never visited the sights we were going to (she told us it was her first day on the job). She was sent to accompany us to the airport to facilitate our boarding process and she had never been to an airport and had no idea what a boarding pass was. Everything organized by your Dunhuang office was a disaster. The guide in Jiayuguan was too tired to come with us on the visits and remained at the entrance waiting for us. The guide who came with us to Mogao did not tell us there was a museum where the most important caves had been reproduced, or that we could pay an extra ticket to visit more caves. 3. How could China Highlights Travel have assisted you more? The guide in Kashi was like all your guides should be, perfect command of English, attentive, he organized for us and came with us to two splendid dinners. He made our visit to Kashi worthwhile. In most places your guides are just someone coming with the driver, to buy your tickets to the different places you visit and little else. 4. We sometimes receive requests from potential customers or journalists who would like to speak with a previous customer. Would you be willing for us to provide your name and contact details as a reference? yes If you answered YES to the above, please tell us where and how you would prefer to be contacted( Email address and/or Phone Number) By email 5. You are currently on our mailing list to receive our regular news letter. Do you want your name removed from the list? (note: we will never divulge your name or contact details to anyone else without your prior permission) no, I like receiving your news Thank you! We appreciate your feedback

Hi,Cheryl, The guides were especially helpful and very knowledgeable.They were professional and attentive to your needs. Each took care of us on a personal level and always were helpful. The fact that every thing was planned for us made thins very simple and stress-free. We knew in advance what we would be doing each day. And the itineraries were not rushed so we could take our time at each location. Cheryl Chen, Sean, Sissy and Leo all did a great job! Thank you for making our vacation memorable and fun!

We all enjoyed very much every place we went but we were very impressed by the Great Wall, the Terra Cota Warriors, the magnificient views through the Yang Tze river and the great cities of Shangai and specially Hong Kong. Let me congratulate your people for the surprise birthday cake we got on Guilin on Sept. 1, 2006 for Pilar′s birthday, it was something that we will never forget.

Dear Karen, I am sorry it has taken so long for me to get back to you but we continued travelling to Bali and Vietnam after China and have only recently returned home. We were delighted with your services and help with our trip to China and had wonderful time in you exciting country. Both our guides in Xian and Guillin were also excellent. Foster our guide from Guillin arranged for us to go cormerant fishing which we all thoroughly enjoyed. I do hope these comments are helpful and would not hesitate in recommending your company to any of my friends who wish to visit China. Very best wishes, Carol Franks

Rifai Saleem's Answers' to Some of Our Post-tour Survey: 1. Overall, did you enjoy your trip? Yes indeed. We enjoyed every moment of it. 2. Were the arrangements satisfactory? Satisfactory is an understatement. The arrangement mades were exceptionally good. Not one bit to complaint! 3. Was it what you expected, and if not, how did it differ from your expectations? Well, we were touring for 9 days and actually expected something might fall short or might go wrong, but thanks to Eva and her coordination everything was like clock-work. 4. Were any problems resolved quickly and easily? We had very little or no problems. Once I remeber the bell boy at Hotel Redwall made a fuss about safekeeping our luggage, but the guide "judy" intervened and sorted out the problem efficiently. 5. What was the best thing about your tour? The day we spent climbing upto the great wall was magical! and the peking duck was very delicious! 6. How would you describe your trip to China and the overall experience in a few sentences? A mistique experience, an eye opener for a new way of looking at life. It was also an experience to understand what people power can do when things are organized. We were expecting to see many many people on the road, but we were surprised to see most of the places in beijing were not crowded as much as we expected it to be. This can only be attributed to people being busy indoors and not aimlessly wandering on the roads. A good receipe for development and growth of a country. All the best CHINA!

Dear Elaine Our two days in Beijing were packed full of sight-seeing. Given the limited time we had, I thought that our guide, Sean covered everything we asked to see in a very efficient way but without us ever feeling like we had been rushed through the places we visited. He was friendly and knowledgeable and made out stay very enjoyable. I think China Highlights did everything they could to ensure that we saw everything we wanted to see. I just wish our travel itinerary had allowed us more time in Beijing to spend more time at the wonderful places we visited. Thank you for making our stay such a pleasant one. Karrie Hartin

Dear Elaine, I'm sorry I haven't written until now, but soon after we got back from China, I had to go on another business trip to Washington DC. I've now finally caught up on my work. I wanted to thank you for helping put together such a wonderful trip! It was so well organized -- we had no problems at all. The guides in Beijing and Shanghai were excellent. I would highly recommend China Highlights! Please feel free to use any of my comments on your website. I will send you some photos shortly. I will be making arrangements for another trip to China next September and will certainly contact you when I start making my arrangements! Thanks, again, for your wonderful attention to detail. Best wishes, Lori