Testimonial

Hello Cheryl Thank you for letting me express my thoughts and feelings regarding my recent trip to China.The reason I chose your company was that I was able to take a pre existing tour package andcustomize it to my liking. I had a really good time and experience. Best Things of My Trip: Being able to customize my trip and not just see and do all the touristy things with herds of other tourists. Traveling with my own private guide in each city, allowed me easier and faster access to many places. I especially enjoyed my time with Jon (guide in Li Jiang). Li Jiang was not only a beautiful place to visit, but Jon was very informative and personable to travel with. He was very flexible and attentive to my needs and comfort. He even allowed me the use of his camera for a day when mine broke. He found a repair shop for me and negotiated a good price to get my camera repaired. He recently e-mailed me the pictures I took with his camera. Jon really went above and beyond the call of duty.

Dear Karen, Find below our feed-back regarding this trip; We had a great time! everything went fine and we enjoyed seeing all these fantastic places; nothing like filling up your eyes with the real thing! You deserve our personal thanks for your professional and easy way in helping us. By the way, the dumpling banquet was excellent! Hope we have to deal again with you, Thank you again, Best regards, Yves & Laure ROUBINET 1. What was the best thing about your trip? * Everything went smoothly in terms of logistics (flights, hotels, drivers, schedule,...). Therefore was full leisure trip! and everything in our schedule was interesting * We appreciated the guides we had: the 3 of them were attentive and knowledgable people, nice to communicate/exchange with, and good advisers for schedule adjustment. Specialy in Beijing, where we modified the timing and places of Great wall visits and these were good suggestions * Thank you Karen for your efforts: we appreciated a lot to have a french speaking guide in Xi'an; this was additional fun in the conversation. * The hotels were always at walking distance from city activity centers; which was nice for "free time" and to find places for dinners. 2. How could China Highlights Travel have assisted you more? I have no suggestion, as for us the preparation of the trip and the service were fine.

Dear Sunny My daughter and I have just returned from our trip to China. It was splendid. Everything went according to plan with no major glitches or problems. The guides were excellent. When they were supposed to meet us or pick us up, they were always on time. It may seem like a little thing but promptness is most appreciated when one has limited time to spend in a particular location. Each of the guides was also well-organized in respect to sites to be visited yet, when necessary, each could adjust to changes which I requested. They did their best to accommodate my daughter and myself. I appreciate all their efforts. I wish to thank you as well, Sunny, for arranging the trip so well. I hope to revisit China in the future and will certainly use the valuable services of China Highlights to help me plan such an undertaking. Alice Remini

Dear Karen, Thanks for your email. Yes we returned home safely and would like to let you know that we had a wonderful holiday. The guides in Beijing (Mr. Woo) and Xian (Mr. Liu), I would like to particularly praise as they responded to our problems of rail travel in a thouroughly professional, quick and friendly way. In response toyour questions, here are our answers. The best thing: There are no particular parts of our trip that we consider best, but the Terracotta Warriors and the Pandas are what we talk about most to our friends. The Yangtze cruise was restful and very enjoyable. The worst thing: The worst thing was the confusion regarding our train travel. We would have liked to have had a cabin on the train to ourselves, even if we had to pay for 2 more tickets, however this was not possible at the time and China Highlights Travel arranged alternative travel which we found most satisfactory. Again, praise to the guides and yourselves for sorting this out for us. I do not think China Highlights Travel could have been more helpful than they proved to be. Your service was very good and we have no complaints.

Dear Elaine, First of all: we had a great time in your beautiful country!! It was a very interesting trip, meeting local people and seeing their day to day life and also the nature/scenery was impressive. The guides (Jack in Kunming, Wendy in Dali and Droma in Zhongdian) were top, knew a lot/everything or made sure they could provide us the info the next day. Especially Wendy was in all views the best, flexible, pro-active, very good English, pleasant etc etc. We told her that if she managed to come (with her husband to be) to Hong Kong, they can stay with us and we take care of their costs in HK., as a wedding present. But -for sure- also Jack and Droma were perfect! I hope that next year we can visit Guilin and meet you! We plan also a combined trip next year to Beijing and Xi'an. Maybe you can come up with a proposal. Kind regards and thank you very much again for all the work you did for us, Freek

Hi Elaine, Thanks, the trip worked out perfectly. My answers to questions on your survey: 1. What was the best thing about your trip? I think the best part was seeing the great wall in a rural setting. 2. What was the worst thing? No worst parts! 3. How could China Highlights Travel have assisted you more? No really any more.

Dear Cheryl Chen, Our trip to China exceeded all of our expectatives. We would like to thank you, very much, for all your support and attention. Congratulations for such an exceptional service! In returning to China, and we expect to do so, we will not hesitate in contacting you again. Kind regards, Francisco Monteiro

Dear Elaine, Just a few observations on our recent tour of China. 1. Most important: all the guides were very helpful and friendly. One of the things that we want to do when we travel is to meet people. All of the five guides we met are exceptional at their work and a real credit to your company and to China. Even in that rarified group, Lily Wong stands out for her warmth and vitality. 2. The choice of Simatai was brilliant. Of all the wonderful things we experienced in China, I think it is the most memorable. 3. The food was excellent. 4. The one surprise was the fog that seemed to pervade the country, except for Lijiang. I think you will have to deal with it directly, because it is unlike anything I have experienced elsewhere. It is unwise to let it come as a surprise, but it can be dealt with in a way that leaves the traveler informed without discouraging him. Your climate is unique, in my experience, because the soil is so saturated with water -- something that is very helpful to the farmer -- that mist is constantly evaporating from it. Notwithstanding the fog, your rural scenery is very beautiful. I hope these remarks are useful. Thanks again for your help. Joel Gibbons

The best thing about my trip was your (Elaine's)great assistance to get the tour set up. You made the process very easy. The 2nd best thing was the tour guide, Jay. Her English was good, her knowledge was good, and she had a pleasant demeanor. Beyond that, the right mix of sights were chosen for my particular tour. I am happy with the selection.

The best thing of my tour: Undoubtedly your arrangement to meet us at airports, train stations whenever we arrived and to see us off for the next destination . This spelt a lot of security particularly as English is very sparsely spoken or used in China. Food was also very well chosen in almost all places, we enjoyed our meals thoroughly especially the one with Angela at Guilin. We also loved the company of the guide that we had at Chongquing. She was definitely the best amongst all the persons we interacted with.