Testimonial
We are committed to giving our customers an authentic China experience not just something staged for tourists. Read feedback written by our customers about their experiences in China after they have returned home. These include the ratings and comments on attractions, guides, activities, hotels and food. Would you like to look at the tours that 1340 previous customer have recommended?
Dear Victor, I am sorry that it has taken so long to reply to you. Art and I had a magical trip in China because of all you did for us at CITS, and especially because of our tour guide, Michael Mo, and our driver Mr. Yao was amazing. I am not very good at e-mail, so cannot start new paragraphs. To answer your questions: 1.The person we had contact with was Victor Shu. He answered our e-mail immediately, which was good, because we did not give you much time before we needed plans. You listened carefully to all our requests and more than met our needs, including sending tickets to Hong Kong. You were very patient in answering all of our questions, and you asked us important questions that gave you knowledge of how to make our trip better. 2.You arranged our tour beyond all expectations. By giving us Michael Mo as our guide, you built in flexibility. Michael took us to all the tour spots, which we enjoyed. Sp; I think he realized that we would rather interact with and take pictures of the beautiful Chinese people than the interesting places, so after the first day of sightseeing in Guilin, Michael guided us to see things that few Americans would usually see. Victor, you did build this into our itinerary. Thank you. 3.I thought the hotels were what I expected, clean, comfortable. In every place, the people at the desk were very nice to us. The people who served us breakfast were especially wonderful. They spoke English well and helped me learn a little Chinese. They were open, friendly, well-trained, and delightful. The Guilin area is doing a good job training people to help tourists. Many young people wanted to practice their English with us so they could enter the tourist trade. All were polite. Your scenery is some of the most beautiful in the world, and your people are an even greater asset. 4.Art and I hired a car and driver, Mr.Yao, and a tour guide. Mr. Yao is probably the best driver I have ever driven with. I could not believe how careful and skillful he was. Michael Mo was the best tour guide we have ever had. (Though we have not had many.) He stayed with us during our five day stay. Michael has a confident atitude. He speaks better English than I do. He was willing to answer every question we asked, was open and friendly, and encouraged us to look around on our own. He knows a tremendous amount about the areas we went, and was unafraid to ask if he did not know answers. A great sense of humor, the ability to be flexible, and his willingness to share his life with us made Michael special. 5.Meals The box lunch was okay, but not as good as the little restaurant that Michae! L chose for us the next day. Local food was so good! Michael ordered terrific things for us three times, and those were our best meals. 6.I enjoyed the sights of Guilin: Elephant Hill Park, Camel Hill Park, Reed Flute Cave, the Ming Tomb. The foot massage was painful for us, and not what I would do again. I did enjoy the tea plantation and ceremony. Art especially loved the Li River cruise. Both of us enjoyed the lovely town of Yangshuo. That two day trip was the highlight for me. The Dong Village was a lot of fun. We did enjoy the hair ceremony and singing and dancing. We were pleased that we could visit a rural school, a saw mill, and bamboo container-making Operation. I loved the countryside and the people there. The hot springs was refreshing, the scenery breathtaking, and the people lovely. I am so glad that Michael allowed us to join him for meals at the Hot Springs and the little town the next day. We watched of fish being caught and the chicken being killed and cleaned and the food being cooked. In the United States, we are no longer close to our food source. All of the local eating areas offered delicious food, and we suffered no upset from it. It is important for you to know that Art became very sick from a respretory ailment. We were unable to see some of the sights that were planned. Michael found good medical attention for Art, changed plans so that we could meet his beautiful family, and made that last day even better than anything we could have wished. 7. Yes, we recommend your service! Our friends all know about you, and I hope we will be able to travel with you again. 8. I would give you a 9.9 on a scale of 10. Thank you for listening so carefully to our requests. When you come to Colorado, we would like to show you our rural village.
Dear Victor, Thanks for arranging a good trip to Mr. Art and Mrs. Buff Palm in Guilin. It appeared that they were having a wonderful good trip. Please also show my gratitude to Michael. I understand that if I have some friends and customers who want to have sightseeing, you are definitely a good choice. Thanks for your attention and wish you well Best regards, Ian Yung
Victor, Overall, the time in Guilin was enjoyed greatly by myself and my family. Thanks for your help in accomplishing this. 1. The email person was very helpful and the information was helpful too. 2. The arrangements were great as well as the freedom given to not do everything that was planned. We were given great options and the ones we chose were enjoyable. 3. The Hotel you proposed was not the one we selected. The rooms were nice and the work out facility was average and the restauraunts were average. 4. Judy did a great job from start to finish. Here knowledge, attitude & personality were all very good and we liked her very much. We felt close to her at the end of our time together. 5. The meals were interesting. I am glad Judy accepted our invitations to eat with us otherwise we would have been lost in knowing what we were eating. 6. the sights were good. We loved the boat tour and the cave was incredible. 7 & 8. Overall we had a great time and the driver, Mr. Zhang did a great job too. We would recommend your company to others.
Rachel, Thank you the trip was wonderful. I have to tell you how good Olive in Xian was. I have been on many tours in many countries and she was the best guide I have ever had, she's accommodating, personable, knows her stuff without sounding like an encyclopedia. She was simply wonderful. Now…….. I have two friends arriving from the US. They are both able bodied so we won't have the same issues I had with my mother. They arrive March 22 and leave April 7. I will travel with them and would like a driver and a guide (much like my trip with my mother) and I'd like to take them to: 3 gorges terra-cotta warriors Li River tour spend time in Beijing (don't need your help but though you need to know that I need the time) Please see what you can do. I understand the cruise through the 3 gorges fills up quickly. Thanks Nicola
Dear Jing Jiping The purpose of this note is to commend one of your excellent staff members....Guan Miaofang. During our recent visit to Guilin, John and I were fortunate to have had Fang assigned to us as our guide. She met us at the airport with her ready smile, engaging personality and bright disposition. It quickly became apparent to us that she has a genuine interest in her clients and a professional commitment to her job. Fang went to great lengths to make our visit a pleasant and memorable one by looking after details which ensured our comfort and by initiating additional activities which were of great interest to us. She possesses a rare degree of resourcefulness, organizational ability and superior interpersonal skills. In short, you have an outstanding employee in your sservice. We want to draw this fact to your attention and to thank you for assigning her to us while we were visiting your city. Yours sincerely, L.Allan Bell
thank you very much for your quick response and to the answer of my question regarding peking………I am interested in your country and would some day love to visit……..happy new year lj Liz Jordan