Testimonial

Hi Grace,

A quick update -- we're back in Chicago (arrived late this afternoon) and none the worse for wear. Thanks to you and the China Highlights group we had a great vacation and everything went as planned. The highlight of the trip was meeting you last week -- it was fun to place a face with a voice. We'll be back and when we return we'll be sure to contact you (and will be recommending China Highlights to our friends).

Thanks and best wishes,
 
Julia and Chris

Dear Michael,

We just returned from a fabulous and affordable tour through China and Tibet. I have always heard that it is necessary to either hire a guide or travel with a tour group in China due to language barriers. My boyfriend and I are young (in our 30's) and active, so we didn't want to end up on a bus with two dozen retirees (no offense Mom and Dad).

A colleague recommended China Highlights, and I reached out to them. They put together a custom tour that was out of this world and within our modest budget. We received a private Tai Chi lesson with a Master in the garden of the Temple of Heaven in Beijing. We went on a stunning 4 hour hike along a remote part of the Great Wall - that ended with a zip-line across a river to a motor boat waiting to take us to our hotel (very James Bond!) and we got to spend a day in Chengdu China serving as Panda Keepers - feeding, bathing and caring for young pandas. So much cooler than simply watching them from the observation walkways.

We also flew to Tibet and they handled all of the logistics for our visas. China Highlights managed every detail along the way - we had a fabulous private guide and private driver in each city. I have traveled extensively around the world - including very expensive tour groups (Abercrombie and Kent to Kenya, Backroads to see The Tour de France) and China Highlights exceeded not only my expectations but also the service and care that the expensive tour companies provided. Their tour guides are incredible. They are knowledgeable, enthusiastic, and a joy to spend time with.

Our guide in Chengdu (Jane) got us tickets to the Opera and took us backstage to meet some of the actresses in advance - she was friendly with one and we were able to get our photo with the talent. The guides go out of their way to ensure your comfort too. I had a crazy spider bite on my leg that was getting infected (I got this bite in the US and it just got worse in China). Our wonderful guide Laura in Beijing took me to the pharmacy and we got medication that cleared up the problem. Amazing! Oh, and I celebrated my birthday there and the tour guide in Lhasa, Tibet got me a fantastic cake with this crazy candle that blew flames and sparklers into the air!

I can not recommend this group strongly enough. This trip was stellar. Our hotels were in excellent locations. We were able to walk to very cool markets and street fairs in the evenings when we were on our own. Hope you have the chance to travel to China and Tibet.

Hilary

Michael Hu,

I want to let you know how much that Jeff (son) and I enjoyed our trip to China.

A very major reason that this trip was so good was our tour guide, Jeff, that you provided for us. He was an excellent guide. I have never had a better one. He showed us so many things and took care of us so well. We saw excellent sites, ate excellent meals and were informed about so many things about China. My original preconceptions of China were changed to a much more positive feeling about China. He answered our questions and took care of us so well. We were never concerned, we just had a good time. Jeff was excellent in every way. You have my highest commendation and recommendation for Jeff. (I was a Vice-president of Human Resources for two major companies and I was responsible for assessing people).

I would also like to commend our driver, Gao Xi Ming #9127. I had to get accustomed to the traffic in Beijing but Gao did very well. I never felt in danger and he drove exceptionally well. Your guide Jeff and driver Gao made our trip to China a memorable one.

If anyone asks me about arrangements for a trip to China I will recommend China Highlights and tell them to use no one else. Please give my best greeting to Jeff. If you have any questions, please do not hesitate to contact me.

Sincerely,
Robert

Hi Carol

China Highlights is very professional and organised.  It is STRESS-FREE tours, as transfers, meals and tour fees are all organised.  All tours and activities were an unforgetable experience!

The most memorable attraction is the Summer Palace and Beijing Olympics.Eileen Wen was a wonderful tour guide! She was fantastic! VERY helpful and genuine! Easy to communicate.  She also organised additional activities such as the Acrobatics Show with front seats. She is outstanding!

Kind reagrds

Merry

Eva Wang:

 I just wish to add my comments on the trip. I was expecting quality service, but your staff FAR exceeded my expectaions! Your staff treated us like royalty. We were met at every destination and efficiently taken to our destination. In Tokyo we were fending for ourselves and it was much more difficult. You even handle the very difficult task of meeting our uncle in Suzhou. He does not live in an easy area to find and we would never be able to find it on our own.

'Tracy' was able to help with the translation and made the visit special. That visit will be in our families memories forever; without her and the driver it would not have been possible. Lian in Beijing was also great. She was able to understand our need and recommend solutions that made our trip memorable. Her knowledge of the history and tradition of the area was impressive.

I will post on trip advisor when I can. I wanted to add that your calls to ensure meeting my family in Beijing and Suzhou was an extra effort that we were pleased to receive. Knowing that we do not speak Chinese, your efforts and those of Lian and Tracy reassured us, and communicate effectively, almost that you anticipated our every need.

Again thank you for a wonderful trip; we would highly recommend your agency to everyone!

Sincerely,
Jim

Dear Eva

We were very impressed that Eva called to see how things were going; very professional and conscientious!

The Great Wall, air chair and toboggan ride down was the most memorable attraction visited. It is hard to choose Tracy and Lian were excellent with a lot of energy, cheerfulness. We were impressed with their knowledge of Chinese history and ease of communication in English. Both were flexible with how much time we spent at destinations, and punctual. Their personalities made us feel welcome, not that they were just doing a job, but that they wanted to make us comfortable and see to all of our needs. The drivers were also courteous and punctual. We enjoyed the selection of buffet items available for breakfast. The lunch restaurant after the Great Wall was very excellent; the atmosphere was relaxing with good service and food. It would help if you had a few listed supermarkets and informal restaurant list near hotels where one stays so guests can walk to nearby places to eat other meals or get snacks or necessities while in town.

We have already mentioned to friends and family how lucky we were to have China Highlights services to make the most of the time we had there. We also appreciated the referral to Fly China to help us finalize the end of our flight/hotel from China to Tokyo, then home. Charlie( Q Li) was very helpful.

We were surprised how steep and long the walk was( and we took the short route!), so good walking shoes are essential. We were fortunate not to encounter heavy rain while in China. Though not on our intinerary, we visited the aquarium in Shanghai and the International Business tower at night for the lights of the city- both very impressive. Our son was our navigator on how to get there. The guide Tracy took us to Uncle Fu's house, we would not have been able to also go to the Suzhoud garden or museum without her excellent advice.

 It will talke some time to dowload the pictures, but we will send some when they are available.

Thank you for a memorable trip and a wonderful time with family.

Jim

Dear Eva

Yuyuan Garden was the most memorable attraction. Our tour guide did a great job. He explained in a very entertaining way. He answered competent to all questions we had. If we saw something special during our trip, it was explained to us. I would recommend a tour with China Highligths to get a little deeper impression of the country and the way of life. One day in Shanghai is not long enough to get to know special places.

Thomas

Good afternon, Virginia.

Joanne and I have returned from our Cruise trip and I would like to take the opportunity to share my thoughts with you. Joanne has forwarded to me the questions below.

The tour guides to and from the airport were very knowledgeable and went out of their way to make sure we had everything we needed. They made special stops along the way at our request to allow us to pick up last minute items and to tour the Chinese Cultural Center in Chongqing. The on ship accomodations were fine and I will never forget the side trip in the sampans! The entire trip through the gorges was a life time memory but again, the side trip in the sampans was the highlight for me.

I would, without hesitation, recommend your company to friends and family.

Thank you again for all your help. 

Jan

Hi Virginia,

We have just gotten home from our trip to China. Thanks for all your help.

The tour guides were great - all of them tried their best to give us good service and inform us along the way.

The cruise is the best way to see the Yangtse River and the spectacular scenery.  It was truly an overwhelmeing feeling to be sailing the gorges. The cabin and meals were fine.  The absolute best was the trip down the stream with the trackers. It was an experience not to be missed.  The cultural shows were wonderful especially considering the preformers were staff.  One recommendation:  The sound systems when giving the information on the upper deck is not the best.  If a pamplet were also given out with the information printed on it and we could follow along, it would be better.

I Would you highly recommend your company to my friends or colleagues.

Regards,

Joanne

Hello Candy,

We had a wonderful trip, thank you for the arrangements.

I very much enjoyed the Terra Cotta Warriors, what an amazing discovery, hard to imagine. Stephanie was the most outstanding tour guide.  She was energetic, enthusiastic, and very knowledgeable.  We had a great time with her.  She was very flexible in our daily trips.  We had a lot of fun with Stephanie.

Wonderful hotels in Shanghai

I already have recommended our company to your friends and I will use your company again!!! J

My suggestions to pass on to other travelers-- Do as much as possible.  You must get up early and see all the locals, they are very active in the parks.  This was fun to see.  At the Temple, it was great fun to join in the dancing, shuttlecock, badminton and other fun activities.

Best regards,

Twila