Testimonial

Eva

Thank you for all of your work on our trip.

Most memorable attraction was the Li River area. All of the three guides were outstanding.  All of the hotels were good. I would highly recommend your company.

The time difference is so big that it takes a day or two to adjust.  We did too much too soon.  I would not recommend the night train from Beijing to Xian.  You don’t see anything at night and the sleeping arrangements are marginal.

We would be happy to speak to potential customers.  The email contact above or the telephone number below work fine. We very much appreciate your work.  I’m sorry that we were not able to get in touch with you when we missed our connection in Japan.   

Thank you again!

Jim

Hi Grace.
 
We are still on our travels in Asia - in Vietnam for the next 10 days then moving on to Cambodia, Thailand, Malaysia and Singapore. After that we go to Australia and New Zealand to visit our daughters who went on a world trip last year and never came home!! We go from there to Chile and finally to Brazil and the Amazon jungle. So we won't be home for quite a long time. We will certainly write very positively about our trip to China and about China Highlights and will, of course, send you photographs.
 
There are some points below we would like more time to consider, so if you want to remind me with another e-mail, send it around the end of August.
 
In the meantime, I will attempt to answer your questions below - but rather quickly as we are just about to leave our hotel for a visit to the national art gallery.
 
We enjoyed everything, and everything was memorable, but for me the most memorable was the clay making factory in Jingdezhen because it was NOT a tourist attraction but a genuine working factory using original machinery. As to the guides, it would not be fair to discriminate between the guides. All were very nice and tried very hard to meet our demands. There were variations in their command of English but we probably got closest to Rainy in Guilin and Yangshuo, and she certainly did some great things to accommodate us.
 
As to the hotels and meals, we found the food in northern China better than in southern China. Meat with all the bones in is not something we usually eat. All our hotels were of a good standard. The Bell Tower in Xi’an stands out for the view we enjoyed. The Paradesa in Yangshuo was the most interesting architecturally and had a good swimming pool.
 
We will certainly recommend your company to our friends or colleagues. Again, we'll send mail to you with more information when we get back to Ireland and have an opportunity to view the 5,000+ photos we took in China!
 
Best wishes,
 
Mike

Hello, Michael.

We are safely back in Australia after a wonderful holiday.

Thank you, China Highlights, for a memorable experience.

Michael, everything was fine, all three Tour Guides were professional and went out of their way to assist us. The itinerary gave us a real insight into China:- Beijing, the present, Xian, the past, Shanghai, the future. The accommodation and transport arrangements were exemplary.

Thank you for your special assistance when we found the Bund Riverside Hotel unsatisfactory. The carpet was dirty; the room was not ‘superior’; the room smelled of smoke. We accept responsibility as we selected that hotel ourselves. If you encountered financial outlays in moving us from that hotel we will be happy to reimburse you. “The Bund”, where you moved us to, is a very nice hotel indeed. We recommend it strongly.

Best wishes,

Steve and Angela

Dear Michael,

The Water village and Silk Factory in Suzhou were the most memorable attraction We have visited.

The hotels were up to standard. The breakfast at The Bund Hotel and Lakeview Hotel were excellent.

Jill, tour guide in Hangzhou appeared to care her subjects and also gave us time to shop.

Overall, China Highlights did a great job of setting up the guides and tours. We also appreciated the guides getting us through the train stations.

Thank you for your assistance.

Regina

Dear Sunny

It's been almost a month since we came back from Hong Kong and we finally found time to give you a feedback about our trip.

We absolutely LOVED it!!! Sanya is beautiful, the beach is very nice, our guide Angela was EXCELLENT, the cars were very good, the drivers were very good and trustable. China Highlights at its very best!! Angela, in particular, was brilliant: she suggested some alternative excursions for our one day trip to the island, which was exactly what we wanted! We ended up going to the Li village museum, to the island (as scheduled) and to Nantian Springs. This all contributed to make of this one of the most memorable days of our trip.

We were extremely happy with all the arrangements made by China Highlights and by you, in particular. Thank you ever so much!!!

We fell in love with China in our first visit; now, we want to go back to China immediately!!! :)

The rest of the trip (arranged by ourselves) went very well too. Hong Kong is amazing, Macao is beautiful; we felt really well in both cities and came back to Europe really sad.

We are already planning our next trip to China and this time we are bringing some friends!  Anyway, unfortunately this won't be this year, so we have plenty of time to think of an itineray and put your patience to the test once again for calculating a budget.

Thanks for sending all the regular information about China Highlights tours and about China; we really appreciate it.

Best regards to you and to everybody at China Highlights

Paulo and Corneliu

Hi Candy,

Our client Jane and Les had a wonderful trip!  Thank you very much for arranging so well for them.

Here are the additional comments they made.

Our trip was wonderful!  Thank you again for your part in the planning.  We could not have planned this on our own!  Every thing went like clockwork the whole time.  In fact, we really appreciated the fact that we had an English speaking guide even more when we arrived in Hangzhou and tried to go to West Lake on our own without one (our choice, right!)! 

Feedback on the tour sites:  We really had excellent guides, but the one in Guilin was particularly wonderful.  His name is Foster (who was probably close to our age),  If you get a chance to request him on any trip, I would highly recommend him.  The driver’s name was Mong (or similar) but I assume they are paired differently each trip by China Highlights.  Guilin was beautiful!  I wish we could have stayed longer and participated in one of the night shows.  We could hear the singing from the hotel, but it was raining that afternoon and we were tired so we opted out of any additional outings.  It was raining on our Li River trip… got a little wet, but it made the views so much more magical and misty. The countryside drive (in our golf cart) was probably the highlight… seeing the people as they live in the countryside.   Again, if we could have had more time, I would recommend staying in Yanshao.  I understand the evening light/music show was directed by the Beijing Olympic show director.  Moving on… another highlight of our trip was the Tongli tour and boat ride through the canals!  That was so worth the extra time and money.  The gardens were nice in Suzhou… I don’t remember our guide’s name (Les would) but he was younger. He was very patient with my picture-taking and very courteous.  I think he felt we were needing to rush to make it to three gardens in one day (in addition to Tongli and our pick-up first in Shanghai), but it really worked out ok.  Just for your information, they are doing a lot of construction on the Bund, so we had to detour a bit to find our way to the other side of the river.  We took a 45 minute boat ride up and down the river near the Pearl tower and that was nice.

Feedback on the hotels:  Guilin Bravo was beautiful.  If you go there, ask for a room that faces the lake.  At first they put us in a king sized room that was on a main floor level that was near a smoking areas and looked on a wall with a barbed wire fence.  I asked if we could move and they were VERY accommodating and gave us a twin room that faced the lake.  PERFECT!  The Holiday Inn in Shanghai was very nice as well.  At first there was confusion as they said they only had a smoking room, but they showed it to us and it was very fresh and nice.  The Bamboo Grove Hotel in Suzhou was also quite lovely.  Again, we got a room that faced the lake/garden in the center. I think this was Les’ favorite, but I liked them all.  We normally had the western breakfast in each of these (except Shanghai) and they were good.  In Shanghai we ate in the western restaurant for a buffet dinner and it was excellent, too. 

Let me know if I can answer any other questions.  Again I want to stress we had a WONDERFUL trip!  The only thing I would have done differently was to stay longer in each town!!!!  My husband wondered why we didn’t stay longer.  I had to remind him that he was the one who could only take a few days off work!

Blessings!

Jane

Dear Candy,

It was good meeting the charming, eloquent Chinese travel agent, who organized our voyage! Thanks again for organizing this great journey for us.

 
Hike beside Li River, Yangdi-Xing Ming, Yangshuo show, Walking Huang Shan were very memorable!

 
Mark in Guilin was our best guide. He spoke good English, he liked his job, was interested in his clients, and he was well informed.

The Kung Fu Show in Beijing is heavily overpriced for what it is.

CH and Candy Wei were very professionel! I will certainly recommend！

Best wishes,
Christof

Dear Candy,

Birds Nest, Oriental Pearl TV Tower, Terracotta Warriers were the most memorable attractions.

Lucy, our tour guide, was extremely friendly and knowledgable.  Also told very interesting stories of her childhood and background in China.  Was a delight to spend time with her.

Definitely see the acrobat show and I will definitely recommend your company to my friends.

Thanks again for a great trip.

Steve

Dear Candy,

We were so happy to meet you.. Thanks again for tbe delicious dinner. We are having a great time.

I will send some highlight photos. We had a great day today. The Li River cruise was everything I had hoped for and Yuzi Paradise was an incredible experience. If you have not seen it, GO! Lily was extremely helpful and has lived up to the high standards set by Woo and Helena. Also, thank you for changing the van to a very comfortable car.

Stan

Dear Candy,

Sorry it has taken so long to respond. We have been busy. I do want to say our trip was wonderful. Chinahighlights did a great job with everything. Our tour guide, Stefanie, in Beijing was the best! Do everything possible to keep her and keep her as busy as she would like to be.

The most memorable attraction was the ice sculptures in Harbin. You must include this in any tour to Harbin if it is during the Ice festival!

Stefanie. She knew her history, information and was able to listen to us as to what we wanted to see, how much time we wanted to spend at places. Most of all, her command of the English language was far superior to any tour guide.

Unless you have excellent Chinese language skills – both reading and speaking- it is well worth having a guide show you the sites. Do your homework first so you have an idea of what you would like to see and the history of places you would like to visit.

Absolutely I will recommend China Highlights to my friends and my families, actually I already have!

Best regards,
Nancy