Testimonial

Dear Candy,

First and foremost, I must highly commend you for your professionalism, patience, understanding, and quick response on planning my trip to China in 2009.I gave you very little lead time to plan this trip, and then abruptly needed to put everything on hold due to my brother’s deteriorating health.  The global financial crisis compared to 2008 also determined what I could afford this year, I had to slowly build the trip and then cut back on what I knew I could afford.  You had many unusual circumstances to deal with, and your performance greatly exceeded my expectations.

Specifically, you made international phones to me at times to clarify areas, and did not use the slower method of email.  You understood me well.  A single, USA female, who spoke no Chinese & traveling alone, safety in a better hotel in Chengdu, while perhaps a bit more expensive would always supersede a safety concern with me,

I was ill on my birthday, the big day I had planned to spend with the Panda Bears.  You still came through and made that day a special one I will never forget.  I was far sicker than I wanted to admit.  My own compromise was, I would see the Panda Bears, but would give up the option of taking care of them for the day.  Lunch at a beautiful restaurant and a surprise birthday cake was indeed thoughtful and extremely appreciated.

I thank you for your kindness, sincerity and for being the wonderful person that you are.

Sincerely,

Ginny

Hi Karen,

I have now returned from China,and I must tell you what a wonderful experience I had,thanks to chinahighlights.

there were no problems at all,even when due to bad weather in Beijing one flight was cancelled,your representative in Xian airport got all the people on another flight,so we could continue on our trip without problems.

There were so many memorable attractions that it is really hard to choose,but I would say seeing the summer palace,Jade dragon mountain and the Li river cruise,and the Erhrai cruise.I have a few favourite guides,even though they were all very professional.Corbin Chen in Beijing,Claire in Guilin and my guide in Lijiang,whose name I misplaced.These guides explained to a newcomer to China the history of their cities,and how to get around without getting lost.

The hotels were all better than I thought,very high standard ,all appropriate for their locations,the Osmanthus in Guilin had the best view from my room,and the Sanhe in Lijiang,for location within the ancient city.

I would say the Great Wall was my wow factor,I could not believe I was standing there,walking on a piece of history.I have recommended chinahighlights to a few friends already.My one thought for all travellers is to have an open mind.Maybe you can send a newsletter to these friends of mine,louisa@newlin.org.

Once again Karen,thank you for arranging an unforgettable trip to China. I will send you a photo later,when I sort them out.

Brenda

Delia,

Thanks for the wonderful trip! The Garden of the Master of Nets is beautiful and different garden with interesting history.And I like the Beautiful water boat ride in Tongli;friendly people.

About my guide, Jolin, she has great attitude.I feel like I have a new best friend. She has very good English-much much better than my. Tour went very very well-very good.

Overall, my experience of the tour was fabulous and worth every dollar!

Thank you for your help,

Reed

Carol,

I just wanted to let you know that I was so pleased with our trip and the driver and the guide.The services provided by China Highlights were excellent!We loved Guilin and the surrounding countryside.Oscar was so helpful, friendly and professional.He went above and beyond for us.We loved the VIP check in at the airport and the lounge that we were allowed to visit.

I am looking forward to getting some new clients for you.I plan to promote China because we had a wonderful trip to your country!  Thank you so much!

Peggy

Virginia

I can tell you that we thoroughly recommend China Highlights, We could not fault your service, and all requests for changes made as our tour progressed were met unfailingly and promptly. Tour guides met us punctually at each airport with large signs which we could not miss. Guides were helpful and drivers safe, although I must say driving in China is quite crazy!

We asked for de luxe hotels, and they certainly were!  My wife is quite insistent on high standard hotels, and she had no criticism.

With respect to food, the Chinese lunches are quite enormous - we found we had hardly any appetite for an evening meal most of the time!Guides asked us for our preferences, and most took us to excellent local restaurants where we were able to try loacl dishes chosen to our preferences. Really very good.

We enjoed the standard tourist spots such as the Forbidden Palace and the Terra Cotta Warriors, but, for us, Yunnan Province and, in particular, Lijiang was the star.If tourits are going to Lijiang, ask for Janice as your guide - half Tibetan, she is a sensitive and informative guide.

We enjoy China!

Best regards,

Alastair

Dear Michael Hu,

Andy and I had a wonderful vacation in China. I definitely want to go back and see more of China. Thank you for making it a memorable time.

The Great Wall at Jingsaling was the most memorable attraction we visited and Pingyao came in second.

Henry and Lois, our tour guides were both very good. They were professional, knowledgeable of the historical sites and accommodating.

Regards to hotels, Shanxi World Trade Hotel and Sofitel in Xi'an, we enjoyed the most, they had the nicest accommodations. We did enjoy our stay at the Pingyao Interantional Financiers' Club. It felt like we went back in time.

Thanks for everything!

Best Regards.

Kim

Good afternoon Virginia:

Thank you for making my visit to Beijing so special.  It was a wonderful trip.

Please pass on my special appreciation to Cobing Chen.Cobing was an excellent guide. He provided in depth knowledge of the sites visited, made my lunches special and handled my special requests with ease.

Please pass on my thank you to Mr. Wang Baoming, our driver. I was always comfortable with him driving.

Dale

Dear Carol

My husband and I want to thank you very much for the excellent work that you did in organizing our visit to China.  We were especially impressed with the two guides that you provided for us, Rainy in Shanghai, and Claire in Guilin.  Their English was excellent, they were knowledgeable and they had excellent attitudes. 

Again, thank you!

Mary

Hi Carol,

I am happy to report that my friends and I had a wonderful time on our tour of Xian & Beijing. Thanks to China Highlights we had wonderful guides who provided us with excellent service throughout the trip.

My most memorable attraction was Hanyangling Museum outside of Xian. We added it to our itinerary for the morning we went to the airport. What was great was the way the museum was constructed so that visitors could get a great view of the artifacts as they are discovered in the excavations. Very interesting and fascinating after seeing the Terracotta Warrior museum.

Echo in Xian was an outstanding tour guide. Her English skills are the best I have ever heard in a guide in all our travels in Asia, she has an extremely pleasant personality and exhibits the utmost professionalism. Although we had a problem at the Bell Tower Hotel she was most effective in solving the problem.

Our best meal on the Xi'an tour was the lunch at the bottom of Huashan. In Beijing our best lunch was on the last day near the Olympic venues at a local restaurant, not the Courtyard 7 as originally planned. We appreciate local Chinese food .

Thank you for a wonderful trip and I will be contacting you in the future when planning other tours. I'm glad that after our difficulties last August that we could have a very positive experience with many happy memories.

Best Regards,

Carol

Hi Carol,

We would like to thank you for coordinating a wonderful Beijing tour for us.The guides were very knowledgeable and informative. Please look at the attached photo and also please forward them to our tour guide Jonathan.

Kind regards

Florencia