Testimonial

Dear Carol,
 
Thank you very much for all the arrangements and hotel upgrades.    Everything turned out wonderfully.   My daughter and I were very pleased with everything.   We took advantage of every minute that we were awake in China, we never wasted any time and your guides and drivers were very flexible and accomodating: they made their best to fulfill our wishes.
 
You must be a very good manager and organizer, in spite of your age (17)!
 
I arrived home last Tuesday.    We had such a worthwhile trip.    I took 1,500 photos!
 
Yours truly,    

Adolfo

Hi Sunny,

We just got back from our Dali/Lijiang tour today. We all had a good time. The tour guides, Lisa (at Dali) and Leo (at Lijiang) were very good and professional. Leo was very friendly, patient and accomodating. The driver, Mr Foo(?), was also very good. He's friendly, courteous and always punctual.

The weather was a bit hot during our tour so we had a bit of a rough time during our golf game in Lijiang. Also, at the Jiangnanchun Hotel in Ljiang, the rooms were quite warm and stuffy as we could not turn on the aircond. It was the hotel's policy not to turn on the aircond during this period. Hence some of us had a hard time sleeping in the warm room. Leo, did a good job of helping to change some of our rooms after the first night, which helped to improve the situation a little bit.

One more thing, you mentioned that the 20kg luggage weight allowance for the domestic flight includes the golf bag. Actually the allowance for golf bag is 15kg and it's separate from the normal 20kg luggage weight allowance. We only realise this, this morning at the airport when we checked in for the Lijiang-Kunming flight. We were all afraid of being overweight so we restrained ourselves from shopping for too many things. If we had known, we would had done more shopping. Anyway, it's not a big problem. Our husbands are probably happy we didn't spend too much on shopping. Ha Ha!

Once again, thank you for helping to arrange for the tour. We look forward to future opportunity to engage your service again.

Rgds,
Joon

Hi Leo
 
All of us have reached home safely.  On behalf of all members in our group, like to thank you for your hardwork
and really made our stay in Lijiang a wonderful one. Your good command in English,  wide knowledge and
good history also brought lots of interest to our tour. You are one of the BEST tour guide we have met with very
pleasant personality.  Friendly, patient, understanding and helpful.  Keep up !
 
Hope to see you again should we have the opportunity to visit other parts of Lijiang, maybe next year. Should
you come to Singapore for holidays, please feel free to contact.
 
Thanks again, regards
 
Sylvia

Hi Angela: Sorry we did not get back to you earlier but we have just been home for a week and are getting organized. Firstly I would like to say that your support and service was second to none and made our planning and trip a very enjoyable experience. The organization was great and again made the transition to a new country easy. We really did need to learn a bit more Mandarin before going over but that is our fault and next time will be more prepared. Please see our comments below and at some point in the future I should talk about my working for/with China Highlights as an agent or escort for clients coming from the Toronto area. Give me a call or email when you have time. Thanks for the excellent support and hope you have many fun times with your family and friends. Ward

Dear Candy,

Here is my feedback,

1) the most memorable attraction I visited--the great wall and the terra cotta warriors
2) the most outstanding tour guide--Steffani in Beijing, just found her knowledgable and enjoyable to be around
3) the hotels and meals--Hotels and meals were all good but the restaurant I went to in Shanghai for lunch was easily the best
4) yes, I would recommend our company to your friends or colleagues.

Bob

Dear Michael,
 
Today is my first working day after my holidays and I am really very sad...  I enjoyed very much my time in China and one of the reasons was because our fantastic guides. Actually, I'm very happy for your collaboration and helpful in every moment and you have to be sure that we will recommend your travel agency to all of our friends.  The visit in the market of Yangshuo was very interesting. We didn’t′t see Yutou but we see a lot of things which I'll never forget.

The Li river cruise was amazing and also the Longsheng terrace fields. Of course the great wall was spectacular but if I have to choose, I prefer the country side and natural views. I like very much to see how people work and live and our time in the Guilin and Yangshuo area was perfect.

 All the hotels were very comfortable and they are situated in a very good place. My favorite was the Hotel Kapok in Beijing. Bravo Hotel was also very good, because it has fantastic views.

I have almost 2000 pictures to check!  I guess this week I will finish seeing them and I will send you the some of them.  I check the pictures one by one and I improve them by Photoshop programs, it's a hard work but I like it. It's a way to remember the trip again and again...
 
Once again I want to thank you your support in every moment. I really enjoy our holidays with China Highlights!!!
Best regards,
 
Marta

Dear Michael
First of all, please accept my congratulations to your outstanding organization. We enjoyed a lot of our trip and everything out came very well. Your guides were excellent, by the way please say hello to Angelica and Laura specially.

Angelica in Xi’an who was the most outstanding tour guide we had, because she was so considerate and completely willing without conditions to help us in everything.

I will extreme recommend your company, we were very lucky finding you.

Once I realize that some of my friends who want to visit China I’ll let him know your company data.

Ernesto Gallo

Hello Michael,
 
I hope you are well. I wanted to thank you again for helping me out with my tours while traveling in China. I had a fantastic time! You and your staff were extremely gracious, knowledgeable, and wonderful hosts!!!
 
I especially loved shopping with my two guides in between sight-seeing. The girls were about my age and we had a blast. I always get compliments on the clothes I bought in Beijing and Chengdu.
 
Please see the link below for my favorite pictures from my trip. Feel free to use them for your company publicity (all but that gorgeous one of the Bird's Nest at night... that one is not mine) and please share them with your staff.

http://share.shutterfly.com/action/welcome?sid=8AbtXLZyzctGqZ

All the best,
 
Lizzie

Dear Sunny Xie,

Back home again from China my wife and I like to thank you for a wonderful tour in China. It was perfectly arranged from our arrival in Hong Kong till our departure from Shanghai Airport exactly according to the itinerary which was roughly outlined by ourselves and filled in by you. All this taking into account that the main purpose of our visit to China was attending the World Badminton Championships for national teams in Guangzhou.

We very much appreciated the assistance of all the assigned tour guides during our trip and the drivers who were taking us to all the various locations we have visited. Altogether it made that we could enjoy every minute of our tour as everything had been taken care of and we didn’t have to bother about buying train tickets or seeking hotels.

Generally speaking all three tour guides were professional and they had good knowledge of the sites we visited. Their English was good enough for us but not always easy to understand.
The mini busses that were used for our transport were comfortable.
However traffic in China is rather chaotic we only incidentally felt unsafe. This happened particularly on our trip to Longsheng on the winding mountain road where our driver was taking risks by overtaking vehicles in unclear bends of the road. However we appreciated his overall driving we suggest that you point out to the driver involved that he should be more careful in such situations.

The hotels you booked for us were very comfortable and up to standard.
Except one  lunch in Guangzhou all meals that were included in the tour were very nice.

The trains we travelled in were good. The soft sleeper cars, the compartments and the bed linen, were well kept and clean and so were the western toilet rooms. Even on the long 23 hour stretch from Guilin to Shanghai.

However we selected the greater part of our tour ourselves we, as I also mentioned on the evaluation forms, were occasionally unpleasantly surprised by the overwhelming tourist merchandising at some places we visited. (especially Yangshuo) This was because we never realised before that tourism was that much “developed”. You may consider to inform individual customers in advance what they can expect.

Finally our tour in Shanghai. It was a crowded programme that day but we appreciated every minute of it. Aishla did a very good job and she showed great involvement. The visit to the Chinese family and the food market in the Longtang quarter which was fitted in as an extra was one of the highlights and you may consider it a perfect item to fit in future individual tours. I think it will be most appreciated by Europeans. Americans and Australians may be less interested in this kind of visits.

Well this was the evaluation of our trip. As I said before we liked it very much and we have appreciated your professional help. The comments we made may help you to further improve your product. When coming back to China we will for sure ask your assistance again.

I enclose two photographs of our visit to the Longtang family.

Kind regards
Frank

Hello Candy,

Here are my feedback on my China tour,

There were so many memorable attractions we visited. For me, the high lights were the people of China rather than the attractions (which were great). The two family visits were outstanding. The picnic we had in Tibet when the neighborhood children gathered and sang for us. All the small children who would shyly say, "Hello", wanting to practice their English with us.

I think all the guides were outstanding in their own way. Some spoke English better than others which made the day less tiresome for us. All were very enthusiastic about their own city/culture. Most were flexible and able to change schedules upon request. I know our daughter Kirsten thought we did not need guides in those cities where we were just making airport transfers. I found it nice, as I found the airports confusing and it was great to have someone who spoke Chinese when the flight times were not correct. (Kirsten speaks Chinese and travels much more than we do so the airports did not intimidate her).

The hotels for the most part were truely 5 star. Three hotels ( Sofitel, Huangshan International and Harbour Plaza, H,K. ) up graded us to suites which were lovely. The best food we had was chosen by our guide, Toni, in Guilin and Yangshuo, and in Chongching and in Suzhou.

I will absolutely recommend China Highlights to our friends.

Regards,

Jo-Anne

Hi, Candy

Sorry, I've been so busy with our work that have not had time to answer earlíer.  We think Yangshuo-Guilin area was the most memorable attration we visited.  Tony Tang was our favourite guide. He has a very professional attitude at quiding. Most of all, he likes outdoor living like we do. For the hotel, we loved the one at Yangshuo while Guilin's the Ostmanthus hotel was good too. Also, hiking/cycling in general in Yangshuo-Guilin area should not be missed. The light show at Yangshuo was super.

Regards,
Eija