Testimonial
We are committed to giving our customers an authentic China experience not just something staged for tourists. Read feedback written by our customers about their experiences in China after they have returned home. These include the ratings and comments on attractions, guides, activities, hotels and food. Would you like to look at the tours that 1340 previous customer have recommended?
Hi Eva,
it's nice to hear from you again. I should say it was a pleasure meeting you in
Our overall evaluation for the trip and your services is VERY GOOD. We have been very impresed by your capacity to organize such move of people around your country with efectiveness, good work and filling expectations. Good job.
Anyway, I'm going for sure to recommend your company to my friends travelling to
Finally, I'm also attaching the photos taken when we were in your office. Let me know if you want some clarifications more photos taken during my trip.
Best regards and thanks for all your help to make this an unforgeteable trip.
Jaume Sans
Dear Eva,
The Panda Breeding Center was the most memorable attraction I visited. May, she was the only guide we had. Very personable, very knowledgeable and she took good care of us. The hotel was fine, they had remodeling going on, however, we were out most of that time. The meals were okay, we expected more spicy food in Sichuan though.
The Panda Breeding Center's Intern program was very cool. Even though we were cleaning out the cages and feeding the sick and healthy animals. It was an incredible experience. Also, meeting Ramona at the park, she was very knowledgeable and explained every aspect of the Panda's life. My wife, being a science teacher, really enjoyed that aspect of the internship. The Sichuan Opera was a fantastic evening show, the variety and the skill were unlike other entertainment I have seen in China. Also, very cool. Here are 12 pictures that I hope you enjoy.
Thank you and take care,
Dave
Karen
Sorry that I didn’t let you know our comments of the trip.
Everything came out very well with reference to Hotels, tour guides and cars. It was according to our expectations and price paid.
However we can’t say the same about lunches and restaurants which in our opinion were way below if compared with hotels selected. You have a lot to improve in this aspect.
Best regards
Jose
Dear Delia,
Thank you for being so accommodating to my inquiry. Hope we could have the chance of meeting you in person.
I think the GREATWALL OF CHINA is the most memorable part of my trip, and Cathy & Katy provided us with many helpful information about Beijing so it would make us familiarize with the place.
Sunworld Hotel is fine and the breakfast food choice are good, I suggest other tourists to make their trip relaxing by staying longer in a place they visit, so they can appreciate everything they experience.
The good service and prompt on time is the WOW factor in our tour, I will definetely recommend your company to my friends and colleagues!
With best regards.
Sincerely yours,
Wilbert
Hi Candy,
We really enjoyed our guide Jack. Here is a photo for him.
Jack related well with our family, he had a great personality and was very informative. Many still talk about the level of knowledge Jack had. He was flexible yet had our days well planned out and when we wanted to toss in another stop Jack was up for it.
Many thanks for making our Beijing experience a fab one!
thanks,
Sue Albrecht and family
Dear Jean,
The cruise and everything about it was just wonderful! The people on the boat, our room, the food, the tours were all great. The lectures and services on the ship were also very good.
Thank you for everything!
Danette
Hi Grace
I’m back finally settled in after a week. Trip was really good as mainly the company was fantastic.
The only complaint I have is the weather is just too hot and I shop so much that I was 16kg overweight … and the few thick winter jackets that I’ve packed contributed to my overweight too which I didn’t get a chance to wear them as it was even HOT up in Yellow Mountain my dear!!!!!!!
And had to borrow money (luckily I met someone) to pay for the excess baggage at Shanghai airport since your bank didn’t want our Malaysian dollars. It was really so frustrating … I didn’t bother to handcarry too much as I didn’t want to lug all the heavy stuffs around and my other friends who left the next day were smarter than me – they handcarried all the heavy stuffs and only check in exactly 20kg which is their limit allowance!
Shopping was great in Shanghai and all the places we decided to visit. Food was the best in Suzhou and Allan is really good.
Anyway, I wonder if you do have just a tour to Harbin coz I heard from my friends during the Shanghai trip that it’s a place worth to visit or rather they were more dramatic – MUST GO IN THIS LIFETIME!!!!!!!
Am thinking of organizing for my year end family trip which is only six (6) of us.
Will u consider such a small group? Please let me know and if you have such kind of trip or even incl. two places nearby, pls let me have the itinerary so I can consider. Time that my family is free should be around 12th Dec 09 – 11th Jan 2010.
Thanks.
Michelle
Hi Grace,
Yes, back home and almost back to work.
There are many things I'll remember about our trip and our time with your company on our trip to Suzhou. From the first contact some months ago to our farewell at Suzhou station, China Highlights has been fantastic! Our guide was Brenda Li and she was always smiling, always on time and always charming.She even helped me with learning a few words in Mandarin. It was Brenda who suggested that we might like to visit the Embroidery Museum once she realised our interest in silk and sewing generally. It was breathtaking! You mentioned WOW factor, well this museum has that and more. Nothing was too much trouble for her or for our driver.
We were never hassled to buy anything from anywhere in particular but when we wanted to shop we could. I'm sure there were times we were running behind schedule because we like to shop but we were never rushed.
The only thing I would change and this I'm sure will come with time (and more western tourists) has nothing to do with your company but I'm sure eventually the hotels will start offering smoking and non-smoking rooms. Even though the Garden Hotel is always clean, there'll always be the smell of previous smokers in the rooms.
Over-all it was a terrific visit to Suzhou and one I'll remember always. I'll be happy to recommend China Highlights to friends and I'm sure the business will be more and more successful because of the professionalism of all the people in your company.
I hope to visit China again as soon as possible and I'll use your sevices again.
Yours Sincerely,
Christina
Hello Grace,
I have just returned from Shanghai very tired but happy. My sister-in-law Christina Hudson organised a trip to Souzhou with you and I must tell you how wonderful it was.
Firstly - Brenda. What a lovely, happy girl - we could not have wished for a better tour guide. If all your guides are as pleasant you must be very successful. I particularly enjoyed the Humble Administrators Garden and the Lion Forest Garden. We asked Brenda if she would take us to the Embroidery Museum as we had so enjoyed the Silk Museum. We were thrilled to see such beautiful embroidery and think that it could be included in your tours as the people who like silk also like embroidery.
The absolute highlight for me was Tongli Water town. I could have spent al lot more time there although it was mid afternoon before we dragged ourselves away.
It was a great trip - the car was clean and comfortable and the driver pleasant and helpful - thank you very much. I would certainly recommend China Highlights to any of my friends.
Thank you again,
Gretta
Hi Candy,
Most definitely, the Panda Base in Chengdu was the most memorable attraction I visited .
For the most outstanding tour guide, I is hard to choose between Stephanie and Jane - they were both great for different reasons. Stephanie was like an instant friend. She was my first contact in China and was so friendly, bubbly and went out of he way to accomodate my every need and made my feel like a queen. Jane was my last contact in China. She took me to the Panda Base, and even though she goes there all the time, she was as excited as I was about going. I will always remember her because she made sure that I was going to hold a panda, and that I would be the first person that day. I hate to leave Eric out because he showed me the wonders of Xian and was also very friendly and patient with my needs (especially dietary!) I would have to say that all the guides and drivers were excellent, and they all made sure that I had a great vacation n China.
The first hotel, the Days Inn was probably the only one I might question. Although I booked 3 star hotels, the room was seemed to need some maintenance - it just didn't measure up to what I would call a 'Days Inn standard.' Other than that, everything else at the hotel was great. Both of my other hotels were great, but my favorite was probably the hotel in Xian. It had a room-lenght window over looking the city and it was very comfy.
The pandas made me go WOW - everyone should see Panda Base. The section of the Great Wall that I visited because it was so NOT-crowded and a very breathtaking experience. The friendliness and special treatment by the guides (and drivers) - they were all excellent representatives who provided constant WOW.
I would Definitely recommend your company to my friends or colleagues! I was very happy with everything you did for me Candy, and it was nice to speak with you in Beijing. If/when I ever travel to China again, you will be the first (and probably the only) person I contact to make my arrangements.
Again, I would have to say you should advertise the Panda Base more; let people know that you could arrange for them to actually hold a panda and have their photo taken.
I attached five photos for you. Thanks for everything Candy!
Nancy
Hi Candy,
The Great Wall - Jinshanling section was the most memorable attraction I visited. Vicky and Christina were both outstanding tour guides. Since we spent 3 days with Vicky we had the opportunity to get to know her better. She was extremely professional, very eager to make sure we were well taken care ofand lots of fun to be with. We only spent one day with Christina in Xi'an but she was also verry professional and knowledgeable and a great guide.
All the hotels and meals up to standard, I enjoyed most the Bell Tower in Xi'an because it had a clock in the room! Otherwise they were very similar. Food was great everywhere.
We spent the night at the guest house for the Jinshanling section of the great wall. We were the first ones up the following moring and having it pretty much to ourselves was definitely WOW.
Melinda