Testimonial

Dear Aileen, Thank you for arranging a wonderful trip for Hyang Chung and me. We really enjoyed our time in China and have "spread the word" among our friends of the new China. We found it fascinating from both a cultural and economic viewpoint. I was surprised by how misconceptions I, an educated and well read physician, had about your country. We particularly enjoyed our tour guides. I would especially like to commend Li Ann in Xian, Stephen in Kunming and Xing in Shanghai. Although all the guides were excellent. In addition, our accommodations and service from guides and tours were excellent. I especially appreciated their interest in getting us to the planes and trains on time and on board safely. Feel free to use my name and have individuals email me if they desire any recommendations of CITS. Thanks again.

Dear Clare Mo, The money has arrived, we thank you very much for your taking care. Let us repeat, that we had a wonderful trip perfectly organized from your staff. We will recommend your company very warmly. Wish you a happy New Year.

Hello Clare, We are sorry it has taken so long to send the evaluation letter back to you after our trip. Let us say that we had a fantastic trip. It was even better than we had hoped for. We want to thank you for all of your help planning the trip and making sure that all the details were taken care of for us. The professionalism of CITS, yourself, and our two guides, Ken: in Xi?n and Jasmine: in Dunhuang, could not be better. When we return to China, CITS on-line will be our first stop. And we will recommend CITS and yourself; to everyone we come in contact with who is planning a trip to China. You are the Best! With my highest regards, Mark Ketter & Jim Simmons from Seattle,Washington USA Travel Xian, Dunhuang

Dear Jing Ji-Ping, It is with the greatest pleasure that I write to you about Clare Mo, a Sales and Marketing specialist in the Guilin office of CITS. In February, 2002, when my sister and I began planning our trip to China, we found your website on the internet.It was very interesting and offered some unusual and interesting options that we found attractive.When I sent an email to your travel service with my enquiries about these trips, I was fortunate indeed to make contact with Clare Mo.She answered my questions quickly and efficiently, as she did the many emails that I subsequently sent to her.In these emails she was personable and extremely helpful in every way. In short, the excellent quality of her work with my sister and me convinced us that we should definitely let her arrange our entire trip to China. And what a wonderful trip it was! Clare arranged every aspect of this holiday and it went perfectly, with every detail in place. In fact and with only three days notice, she arranged another two-day trip for a friend and me to tour Beijing and its environs. I just wanted to share with you that Clare Mo is a wonderful asset to and representative for your company. She is everything that a tourist wants in a travel agent! In fact, I fully intend to ask her to arrange all of my future trips to China and also those of all of my friends. In one email, I asked her if something I wanted to do was possible and she replied, "All things are possible!" Congratulations on having her on your staff! Most sincerely, Rosemary Platt from USA Travelling Beijing, Xian, Guilin, Shanghai

Hi Angela, We had a wonderful trip to China--everything worked like clock work. It was a pleasure doing business with your agency. All arrangements were executed flawlessly. We were very satisfied with the flights, hotels, tour guides and the drivers. We were able to visit the monuments and liked the factory visits--it was extremely reassuring to know that all products we purchased at the factories were guaranteed and authentic. Your tour guides and drivers were extremely courteous, professional and accommodating ensuring we had the best trip possible.We felt at home although we were in a country where we did not speak the language. We highly recommend your agency and the tours to anyone visiting China.The Tang Dynasty show was extremely colorful and entertaining. We felt we got the most out of our trip due to your recommendations for the short time we spent in each city.

Ms. Angela Gong, Thank you for the Merry Christmas wish.I did not fill out the evaluation form from the trip but I wanted to make a few comments about your service. First of all, your service was excellent. I have recommended you to anyone who is thinking of coming to China. My guide in Wuhan, Mike, and his driver were very nice to me. I felt very safe with them. The Holiday Inn in Wuhan was a very good hotel.The River Trip was very nice. I had good accommodations. Recommendations for you. For anone who does speak Chinese, it would be very nice. Overall, I had a wonderful trip to China and highly recommend it to my friends. Best of luck to you and thank you for all you did to make me feel welcome in your country.

Dear Angela (Gong), We received your New Year's greeting and were glad to hear from you.We are very sorry we did not get to meet you personally when we were at the Guilin CITS office, and unfortunately cannot identify you in the staff picture. Anyway, we would like to take this opportunity to thank you and the other staff members for all of your excellent assistance during our recent China trip. Our Yangtze cruise was wonderful and so enjoyable. It is possible we may come to China again. If we do we will be sure to contact you. We will also recommend you to any of our acquaintances who may be planning a trip to China. Happy New Year to you and thank you again for all your hard work. Sincerely, Bart Scalzi and Linda Knickerbocker

Good Morning Victor: I have been intending to write you a thank you note for all your help on the Miller/Neahring trip to China last month. You were absolutely incredible with your help in reservations as well as your flexibility and ability to change reservations at a moment's notice when John became ill. Susan and John have spoken of you frequently upon their return and always are very complimentary of your customer service skills and attitude. This trip would have been much more difficult if it had not been for your help. I cannot thank you enough. I hope all is going well with you. John is seeing medical specialists here in the states to determine the cause of his extreme pain. He had a number of tests today and hopes to see his specialists later this week. We will most certainly be in touch with you again as we make arrangements for future trips to China. John was in China partially for pleasure and partially for business -- we are in the process of developing a joint venture in the Yichang area. We will be sending staff to China in the future and will look to you for your help with travel arrangements. Thanks again. Donna Burgess Assistant to the Miller Family

Dear Aileen We are writing to thank you for your organization in making our tour of China the best holiday we have ever had! The CITS arrangements went very smoothly and your local guides were, without exception, cheerful, charming, kind and a joy to be with. They were most interesting young people, spoke such excellent English and we were delighted by the well-balanced programme of visits and entertainment in each city that we visited. We were also grateful for the assistance of your representative at Guilin Airport, who was able to arrange an emergency, last-minute transaction for us at the Airport Bank of China. we consider our trip to China to have been the most enjoyable and memorable holiday experience we have had. We will certainly book through CITS in the future and would have no hesitation in recommending your services to others. Yours sincerely Roderick & Patricia Gill

Dear Aileen, I would like to give you a follow-up on our tour of China. We found our experience to be very interesting and enlightening. China is a remarkable country, and there are not enough superlatives to describe what we found. The Yangtze River was one of the most beautiful places I have ever seen. The depth of history is almost incomprehensible; given how short the history of the United States is after the Europeans arrived. I was amazed at the complexities of early Chinese civilizations. Thank you so much. We received our airplane tickets in Beijing as promised. We were met at the airport in Chongqing as promised. Our tour guide, David, accompanied us to the hotel. He was polite and eager to share with us information about Chongqing. He seemed to enjoy his job. He verified our arrangements at the hotel before he left. The hotel in Chongqing was very nice. We enjoyed excellent food and service. Our bus to Fengdu was prompt. We enjoyed the bus ride through the countryside. It gave us a much different view than we would have gotten from the river. The Pingfu was great. We were three of only nine passengers on the boat and the staff treated us well. Staff members were friendly and helpful. The food was wonderful. Our river tour guide, Anna, was very knowledgeable and gracious. Thank you again for your help. It has been a pleasure working with you. Sincerely, Margaret Bolm